Directory/Anna Davey

Anna Davey

Interim Head of Delivery

Technology, Transformation & Customer Experience Leader

Technology Delivery ExpertCustomer Experience Specialist

Interim Profile (Proposition)

I've spent the last 10+ years leading technology, transformation and customer service change across a mix of public and private sector organisations. I've worked on everything from large government transformation programmes to fast-moving commercial projects, helping teams navigate change and deliver better outcomes for customers and colleagues. My experience includes digital transformation, contact centre modernisation, customer experience, CRM, system and data migrations, and organisational change. I've led both large programmes and smaller delivery teams, adapting my approach to fit the organisation, the culture and what's needed to get the job done. People often describe me as approachable, straightforward and someone who gets things done. I build strong relationships, communicate openly and enjoy working with teams to deliver meaningful change that has a lasting impact.

Industry Expertise

TechnologyBusiness ServicesConsumerSaaSRetailManufacturingPublic Sector

Key Skills

Digital TransformationTechnology DeliveryProgramme ManagementContact Centre TransformationCustomer ExperienceOrganisational ChangeStakeholder ManagementOperational LeadershipStrategic PlanningCloud TechnologiesSystem & Data MigrationAccessibilityRisk ManagementPlatform DesignSupplier ManagementeCommerce
Available for interim executive assignments in Private Equity portfolio companies.
View LinkedIn Profile